Technical Assistant, Dog Warden/Pest Control

Introduction
A clean environment is a safe environment. Nobody likes dangerous dogs or dog poo in public places and rodents and ants that invade living or working premises.  Problems of this nature are the responsibility of environmental control and pollution services, and technical assistants, dog wardens and pest control officers help deal with them. They have general environmental duties, too. It is an opportunity to gain experience in different areas so that they are well placed to take up other positions. 

Work Environment
This is the office and outdoors. Travelling to kennels and many other sites of pest nuisance such as farms, pet shops and private homes is required. The conditions are often unpleasant and protective clothing is provided, including safety boots.  Technical assistants carry equipment such as graspers and dog leads with them.

Daily Activities
Dogs
Technical assistants shadow wardens on a daily basis and cover for them during periods of absence or lessen their workload by taking on cases for themselves. Their primary duty is to enforce the law regarding environmental protection and promote responsible dog ownership. This will entail responding to complaints (including incessant barking) and educating dog owners about their legal responsibilities and visiting homes, pet shops, boarding kennels and rescue centres.

They may try to help dog owners by running a neutering campaign (to stop them roaming the streets) and giving vouchers to people on low incomes so that they can take their pets to vets. They may even provide council transport to do this. Their duties may also include participation in the quarantine process.  In enforcing The Dogs (Fouling of Land) Act 1996, technical assistants help patrol identified problem areas such as alleyways, parks, playing fields and around schools. They will also be involved in events publicising the work of the dog warden service that includes a responsibility for the welfare of other animals and the effect they have on the environment - the Donkey Derby, National Pet Week, Poop-a-Scoop Week and so on.

Pest control
There are occasions when more than one pest control officer may be needed to deal with a problem, for example during severe infestations of Brown Tail Moth or rat invasions of private or public property during times of severe flooding. But technical assistants may take on visits by themselves - to noisy kennels or domestic premises where bats or birds have become a big problem and so on.

Environmental control and pollution. Technical assistants are involved with many other environmental issues and gain valuable experience across the board. For example:

  • investigations of drainage problems, nitrogen dioxide air quality surveys and accumulations of rubbish and bonfires which cause public nuisance; 
  • organising campaigns such as Green Family Fun Day and environmental health seminars and courses where they set up displays and distribute leaflets.

Their work brings them into contact with environmental health officers and wardens, animal health inspectors, animal welfare officers, other council staff and members of the public.

On the administrative side, technical assistants are required to draft letters, compile simple reports, complete forms to accompany samples for laboratory analysis and to enter information of action to be taken on the council's computer system.

Skills & Interests
To do this varied job well you would need to be:

  • interested in the environment; 
  • caring about animals, but not at the expense of humans; 
  • practical; 
  • able to get on with people from different backgrounds; 
  • firm but fair in the face of aggression.

Entry Requirements
There are no formal qualifications but you would need to have reasonable written and oral communication skills and have had some experience - perhaps in a voluntary capacity - with environmental protection issues and working with animals.  There is usually the opportunity to study for environmental health qualifications.

Future Prospects & Opportunities
There are many opportunities for advancement with further training, qualifications and experience in the environmental health sphere. Dog Warden, Pest Control Officer, Animal Welfare Officer, Animal Health Inspector are all specific posts to aim for. Because of the general nature of the job, there are many other attainable posts within environmental services.

Further Information & Services
British Pest Control Association www.bpca.org.uk
Chartered Institute of Environmental Health www.ehcareers.org/default.aspx
National Dog Warden Association www.ndwa.co.uk
National Pest Technicians Association www.npta.org.uk

You may find further information about this area of work through Careers Wales (www.careerswales.com/) or in your local library, careers office or school careers library.

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